![]() Merchandise returns with a receipt older than 30 days will be exchanged or credited with store credit. If merchandise was paid for with a check, cash will not be issued for five (5) days. Refunds, store credit or exchanges will not be given on any merchandise that is used, worn or altered.Ī five (5) day waiting period is required for a cash refund on all merchandise purchased with a check.įull refund on merchandise (not used, worn or altered) accompanied by the original receipt within 30 days of purchase will be refunded in the same form of payment in which it was purchased. Please note that your refund may be declined by the system. A valid picture ID (Driver’s License, State Photo ID, Passport or Military ID) may be required and will be entered into the system for refunds. Please keep and use your receipt on all return and exchange transactions as there is a limit to the number of no-receipted refunds allowed by the system. All returns are subject to system verification. ![]() Returns policy for shipments outside the USAĪll sales to countries and territories outside the USA are final and no returns will be accepted.Ross Stores uses a refund verification system. Exchanges and refunds on merchandise only, shipping charges are not refundable. Please note that all products need to be in original packaging and in sellable condition. Please make sure to include your RA(return authorization) number on your package, that will allow us to process your refund or exchange faster. Please send us an email with the product and quantity and we will email you a return authorization number and shipping instructions. We want you to be 100% satisfied with the products you have received and we will be happy to refund or exchange your purchase within 30 days of order receipt. Please be kind to the planet and your wallet and re-use the packing materials you receive from us when you can :-) ![]() What are the shipping rates for all other supported countries and territories?ĭo you use eco-friendly packing materials?Īs much as possible tries to re-use the packaging materials we receive in the course of doing business. Your shipping costs will be calculated based on expected weight and dimensions of your package. We offer a range of shipping costs and delivery times upon checkout. Please use table below to see our USA shipping rates USA Lower 48 states Please leave email or telephone number where you can be easily reached. When an item is out of stock we will contact you right away. Lovenotebooks strives to ship your order within 48 hours of receipt. GST/HST is added automatically to Canadian orders based on your location. Please note that is not responsible for any delays, charges levies, duties, or taxes by any third party or foreign government.ĭo you charge GST/HST to Canadian customers? Major countries we do not ship to are: Russia, Ukraine, Iran and the UK.Īre there other charges for orders outside the USA? If when placing an order your country or territory does not show as an option we do not ship there. ships to all US addresses including PO Boxes and US Military addresses, Canada, Mexico and over 35 other Territories and countries. Estimated delivery times: Shipping Method
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